FAQ

Sizes:

All rings are made to UK sizing. Please ensure you have ordered your correct size.

Shipping:

All orders are shipped express with Royal Mail. Tracking details will be provided once sent.

Returns:

-

Why do made to order items take up to 6 weeks to send from purchase?

Made to order items require up to a 6 week timeframe due to the extensive process involved in handcrafting our jewellery.

- Making your item in wax

- Casting 

- Setting

- Polishing

- Hallmarking

- Gold Vermeil (if applicable)

Gold Vermeil:

Our gold plated items are of the highest quality, being that of a sterling silver base, with an 18kt gold vermeil overlay. Although gold vermeil is a thicker coating of gold than regular gold plating, the gold can still rub off over time. To extend the lifespan of the gold coating please try to avoid salt water, chemicals from lotions and skincare, and avoid having your ring rubbing against another on your hand as this can cause scratching and speed up wear and tear. Luckily, if your ring begins to fade it will eventually show the highest quality 925 sterling silver. If you wish to have your ring re-dipped in gold, we are more than happy to do this for you for a £30 fee.